Use the same scorecard for every "should we build?" conversation.
Score 1-5 per row
- Workflow uniqueness
- Weekly repetition
- Integration complexity
- Cost of manual workaround
- Strategic value if owned
Interpretation
Total below 15: buy or process fix. Above 22: strongly consider a scoped build. Middle: pilot with one team.
Use this as a working checklist inside your team first. When the same steps repeat every week and spreadsheets start breaking, that is usually the moment to scope a decision map covering workflow value, frequency, integration needs and ownership risk as an owned system. See the relevant Standen service or read the agency ops audit.